News

Dec 25th Update: Recent Service Disruption and Resolution

We're providing an update on the recent incident affecting some SuperWebHost accounts. WHAT: Network Component FailureOn Dec 19th, at approximately 7 PM PST, a critical network component failure impacted the connection between the compute nodes and the storage arrays. Identifying the issue took time due to our cloud platform's ... Read More »

Dec 23rd Important Notice: Emergency Migration for Improved Service!

Dear Customer,We wanted to let you know about an important update that is currently underway. WHAT: Emergency MigrationStarting from 12/23/2023, SuperWebHost is conducting an emergency migration of all Shared Hosting and Reseller Hosting customers to new servers. We've implemented advanced cPanel migration tools to ensure a seamless transition ... Read More »